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Cancellation
Policy
Accommodation-Only
bookings
The following
cancellation conditions apply to accommodation-only bookings
(please refer to section below for details of package deal
bookings): If cancellation
occurs within 35 days of the start date of your
accommodation, or No Show, or abandonment, or any time after check-in: 100%
Gross Tariff penalty applies (this means the full price of
the accommodation-only package). No refunds will be applied within 35 days of
the start date of the accommodation.
50% penalty
will apply if cancellation occurs between 36 and 65 days of
the accommodation start date.
Package Deal
bookings
The following
cancellation conditions apply to package deal bookings
(please refer to section above for details of
accommodation-only bookings): Packages are Non-Refundable
after issue. Changes are not permitted for any reason after
the tickets are issued.
Cumberland
will not be responsible after the tickets have been issued
for any changes caused by airline delays, cancellations or
airline schedule changes, and will not be liable for any
refunds, damages or extra nights accommodation in such
circumstances.
Travel
insurance is strongly recommended.
We
strongly
suggest all travellers to Norfolk Island take out
Travel Insurance to provide some protection against
certain delays, cancellations, medical costs, etc. (Medicare
does not extend to Norfolk Island and medical evacuations
can cost $35,000!!). Please visit
www.1cover.com.au or your preferred insurer.
Cancellation
Penalties are strictly enforced.
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